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並前往https://community.atlassian.com/t5/Jira-Service-Management/Change-quot-pending-quot-to-show-the-actual-reason-for-pending/qaq-p/884135

Change "pending" to show the actual reason for pen...

So instead of the status saying "Pending", change it to say "Waiting for Vendor", or "Waiting for Customer", as per what is set in the Pending ...

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