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並前往https://www.businessweekly.com.tw/careers/blog/19808

"I was very happy with your service"聽到客戶說這句話，別高興 ...

店裡接到客人客訴，對方電話中最後只說了句：「I was very happy with your service.」這讓Michelle十分不解，既然是抱怨服務，為何還要說happy？

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