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並前往https://germaniainsurance.com/blogs/post/germania-insurance-blog/2020/11/12/what-is-a-net-promoter-score-what-does-it-mean-for-insurance-customers

What is a Net Promoter Score? What does it mean for ...

While a customer's response to an NPS survey rests somewhere between 0 and 10, the actual score for a company rests somewhere between -100 and ...

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