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並前往https://it.wustl.edu/about-it/reports-surveys/techqual-biennial-survey-2016/2016-techqual-net-promoter-score/

2016 TechQual+ Net Promoter Score - Information Technology

2016 Net Promoter Score: 32 · Promoters: (score 7-8) are loyal enthusiasts who will help promote your service to other users · Passives: (score 6) are satisfied ...

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