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並前往https://www.leapsome.com/blog/employee-net-promoter-score-enps-what-is-it-why-should-you-measure-it-and-why-does-it-matter

eNPS (Employee Net Promoter Score): What Is ... - Leapsome

Customers give answers on a scale of 1 to 10. Companies then aggregate these via a simple calculation (see below) to arrive at the NPS. More recently, companies ...

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