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並前往https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/English/userguide/h56x_b_cisco-500-series-user-guide/h56x_b_cisco-500-series-user-guide_chapter_0100.html

Cisco Headset 500 Series User Guide - Troubleshooting and ...

Problem. The Cisco Headset 560 Series with standard base or multibase does not work when plugged into a Cisco IP Phone with the Y-cable.

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