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並前往https://www.forbes.com/sites/tomgroenfeldt/2018/05/03/rbs-uses-analytics-to-make-customer-service-more-than-just-a-slogan/

RBS Uses Analytics To Make Customer Service More Than ...

The Royal Bank of Scotland Group plc (RBS) is using the power of data to achieve its goal of being the UK's No. 1 bank for customer service, ...

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