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What is the cancellation policy? In most cases, you will receive a full refund as long as you cancel the booking before pick up.
However, some suppliers may offer free cancellation up to a certain hour before pick up. If you cancel past the free cancellation period, you'll receive a refund less than the full prepaid amount or no refund at all.
If you cancel after your rental is due to start, no refunds will be given. If you do not pick up the car (usually counted as a 'no-show'), no refunds will be given. Car rental companies call it a 'no-show' when you do not pick the car up (e.g. you do not arrive at the arranged date and time, you do not have the right documents, you're not eligible for the rental, or the main driver does not have a credit card with enough credit for the deposit.)
Some car rental companies may have their own cancellation policy, which you'll find in the Terms and Conditions of your booking. What do I need to bring when picking up the car? When picking up your car, you'll need:
1. Driver's license: The main driver's license needs to have been held for at least 1 or 2 years (depending on the rental company's policy). Additional drivers must also present their driver's license. If your driver's license is not written using English characters (e.g. Arabic, Greek, Chinese, etc.), you must bring an international driving permit along with your original license. Specific requirements may differ depending on the rental supplier. Please refer to the Terms & Conditions at the time of booking and on the booking details page.
2. Credit card: A valid credit card in the name of the main driver and with sufficient funds must be presented at the rental desk to pre-authorize or charge the deposit.
3. Valid ID: A valid photo ID (passport, national ID, drivers licence etc.) must be presented to the car rental company. Specific requirements may differ depending on the rental supplier. Please refer to the Terms & Conditions at the time... 更多資訊
