Passport advice and complaints Contact Her Majesty's Passport Office (HMPO) for advice or complaints about British passports issued in the UK. There are different ways to contact HMPO depending on your circumstances. For questions about visas or immigration, contact UK Visas and Immigration. If you’re waiting for your new passport You can get an update by tracking your passport application. You'll need your application reference number. You can also check how long passport applications usually take.
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